Broken springs can leave the door extremely heavy or prevent the opener from lifting it. A proper repair should restore safe balance and check the connected cables, drums, rollers, tracks and opener travel.
Tell us what the door is doing now and whether a vehicle is trapped inside.

Broken springs can leave the door extremely heavy or prevent the opener from lifting it. A proper repair should restore safe balance and check the connected cables, drums, rollers, tracks and opener travel.
The repair should address the cause of the failure, not only the symptom that stopped the door today. Related springs, cables, rollers, hinges, tracks, drums and opener hardware should be checked when they are part of the same movement problem.
